Shipping Policy

Last Updated: July 27, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy carefully before placing an order.

Order Processing

• Orders are typically processed within 1–2 business days after they are placed.

• Orders are not processed or shipped on Sundays or public holidays.

• During peak shopping periods or promotional sales, processing times may be slightly longer.

Shipping Time

Estimated delivery times are as follows:

• Standard Shipping: 3–7 business days.

• Remote or rural areas may require additional delivery time.

Please note that delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before your order is confirmed. Any promotional free shipping offers will be clearly stated on our website when available.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation message or email containing tracking information, where available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided by customers.

If you notice an error in your shipping details, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee changes once an order has been processed or shipped.

Delayed Deliveries

Although we strive to deliver orders within the estimated timeframe, unexpected delays may occasionally occur. We appreciate your patience in such situations and will gladly assist in tracking your order whenever possible.

Damaged or Missing Items

If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of receiving your package. Providing clear photos of the item and packaging may help us resolve the issue more quickly.

Lost Packages

If a package is confirmed lost during transit by the shipping provider, we will work with you to arrange an appropriate resolution, which may include a replacement or refund where applicable.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

• Email: productner@gmail.com

• Phone/WhatsApp: 03056570305

• Business Name: Productner